Privacy Policy

Last Updated: 02 October 2026

Curio Foods ("Curio Foods", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://curiofoods.in/ ("Website"), register for a workshop, purchase a service, contact us, or otherwise interact with Curio Foods.

Curio Foods is operated by:

Dhrubojyoti Jasu
Sole Proprietorship
Brand: Curio Foods

Business Address:
D44, Barasat Road,
Kolkata - 700110, India

Email: hello@curiofoods.in
WhatsApp / Phone: +91-7596802391

By using the Website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with Curio Foods, we may collect different categories of information.

1.1 Information You Provide Directly

When you register for a workshop, purchase a service, contact us, submit a form, or communicate with us, we may collect information such as:

Full name
Email address
Mobile or WhatsApp number
Business name
Business-related information
Billing information
Information submitted through enquiry or registration forms
Information you voluntarily provide when communicating with us
Workshop registration information
Feedback or responses you voluntarily submit

We only request information that is reasonably necessary for the relevant purpose.

2. Payment Information

When you purchase a product or service from Curio Foods, payment processing may be handled by a third-party payment service provider such as Cashfree Payments.

Payment providers may collect and process information necessary to complete the transaction, which may include:

Payment method details
Transaction information
Payment status
Billing information
Information required for fraud prevention and transaction verification

Curio Foods does not intentionally collect or store your complete card number, CVV, banking password, UPI PIN, or other sensitive payment credentials on its own systems when such information is handled directly by the payment provider.

Payment transactions are subject to the applicable privacy policy and terms of the relevant payment provider.

3. Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by us or by third-party technologies used on the Website.

This may include:

IP address
Browser type
Device type
Operating system
Approximate geographic information derived from technical data
Pages visited
Time spent on pages
Referring website or source
Website interaction information
Technical logs
Error and performance information

This information helps us understand how visitors use the Website, improve performance, maintain security, and improve our services.

4. Cookies and Similar Technologies

Curio Foods may use cookies, local storage, pixels, analytics tools, and similar technologies.

These technologies may be used for purposes such as:

Keeping the Website functional
Remembering preferences
Understanding Website usage
Measuring marketing performance
Improving Website performance
Detecting security issues
Understanding how visitors interact with our content

Some cookies may be placed by third-party services used on the Website.

You may be able to control or disable certain cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Analytics and Website Performance

We may use analytics and performance measurement services to understand how visitors interact with our Website.

These services may collect information such as:

Pages viewed
Traffic sources
Device information
Browser information
Approximate location
Interaction events
Session and performance information

We may use this information to:

Improve our Website
Understand customer behaviour
Improve our marketing
Identify technical problems
Measure the effectiveness of campaigns
Improve our products and services

Where applicable, third-party analytics providers process information according to their own privacy policies.

6. Marketing and Advertising

Where applicable, Curio Foods may use advertising and marketing platforms to promote its services.

These platforms may use cookies, pixels, tags, or similar technologies to measure advertising performance and understand interactions with our Website.

Depending on the tools used, information may be used for purposes including:

Measuring advertising conversions
Understanding which campaigns generate enquiries
Improving advertising performance
Creating relevant audiences
Measuring customer journeys

We will use such technologies in accordance with applicable law and the settings or controls provided by the relevant platforms.

7. How We Use Your Information

We may use personal information for purposes including:

Providing Services

Processing workshop registrations
Providing consulting services
Delivering purchased products or services
Providing workshop access information
Sending relevant materials
Responding to enquiries

Payments and Transactions

Processing payments
Confirming transactions
Maintaining transaction records
Handling refunds or cancellations
Preventing fraudulent or unauthorized transactions

Communication

We may contact you through email, WhatsApp, telephone, SMS, or other communication channels using the contact details you provide.

This may include:

Registration confirmations
Payment confirmations
Workshop access information
Service-related updates
Responses to enquiries
Customer support
Important changes relating to purchased services

Where permitted by applicable law, we may also send information about relevant Curio Foods services or educational offerings. You may opt out of non-essential promotional communications.

Website Improvement

We may use information to:

Improve our Website
Understand visitor behaviour
Improve user experience
Analyze traffic
Monitor performance
Detect and prevent technical problems

Legal and Security Purposes

We may process information where reasonably necessary to:

Comply with applicable laws
Respond to lawful requests
Protect our rights
Prevent fraud
Investigate misuse
Protect Website security
Resolve disputes

8. WhatsApp Communication

If you provide your phone or WhatsApp number, we may use WhatsApp to communicate with you regarding your registration, purchase, workshop access, customer support, or other service-related matters.

Depending on the communication, WhatsApp may process your information according to its own terms and privacy policies.

You may contact us if you wish to stop receiving non-essential communications from us.

9. When We Share Information

We do not sell your personal information as a standalone product.

We may share information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

Payment processors
Website hosting providers
Cloud infrastructure providers
Email service providers
WhatsApp or communication providers
Analytics providers
Advertising and marketing platforms
Video-conferencing or workshop platforms
Technology and software providers
Professional advisers
Legal or regulatory authorities where required

Third-party service providers may process information according to their own privacy policies and applicable contractual or legal obligations.

We only seek to provide third parties with information reasonably necessary for the relevant purpose.

10. Legal Disclosure

We may disclose personal information where reasonably necessary to:

Comply with applicable law
Respond to lawful government or regulatory requests
Protect our legal rights
Enforce our Terms & Conditions
Investigate fraud or security incidents
Protect the safety or rights of our users or others

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing services
Maintaining transaction and accounting records
Customer support
Resolving disputes
Preventing fraud
Complying with legal, tax, accounting, and regulatory obligations

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the service involved, security measures may include:

Secure HTTPS connections
Access controls
Authentication mechanisms
Restricted access to personal information
Secure third-party service providers
Monitoring and security practices

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own accounts, devices, passwords, and communication channels.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, tools, or services.

These third parties operate independently and may have their own privacy policies and terms.

Curio Foods is not responsible for the privacy practices or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Children's Privacy

Our Website and services are primarily intended for adults and business users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

15. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Object to certain processing
Opt out of certain promotional communications
Raise a privacy-related complaint

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, contact us using the details provided below.

16. Promotional Communications

We may send promotional or educational communications where permitted by applicable law.

You may request to stop receiving non-essential promotional communications by:

Using an unsubscribe option where provided
Contacting us at hello@curiofoods.in
Contacting us through WhatsApp at +91-7596802391

Please note that even after opting out of promotional communications, we may still send essential service-related communications such as payment confirmations, workshop access information, security notices, or other transactional messages.

17. Business Information and User-Submitted Data

If you provide information about your restaurant, food business, menu, pricing, sales, costs, operations, or other business activities while using our consulting services, such information may be used to provide the requested service.

You are responsible for ensuring that you have the necessary rights and authority to provide information belonging to your business, employees, partners, customers, or other third parties.

Where information is confidential or commercially sensitive, you should only provide information that is necessary for the relevant service.

18. International Processing

Some third-party technology and service providers used by Curio Foods may process information on servers or infrastructure located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to do so in accordance with applicable law and the terms applicable to the relevant service.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes in technology
Changes in our business practices
Changes in applicable law
Changes to third-party services we use

The updated version will be published on this Website with a revised "Last Updated" date.

We encourage you to review this page periodically.

20. Grievance and Privacy Contact

If you have a question, concern, request, or complaint relating to the collection or use of your personal information, please contact us.

Privacy / Customer Support Contact:

Dhrubojyoti Jasu
Sole Proprietorship
Brand: Curio Foods

Email: hello@curiofoods.in

WhatsApp / Phone: +91-7596802391

Business Address:
D44, Barasat Road,
Kolkata - 700110, India

We will make reasonable efforts to review and respond to genuine privacy-related requests within a reasonable period.

21. Acceptance

By using the Curio Foods Website or providing personal information to us, you acknowledge that you have had an opportunity to review this Privacy Policy.

If you do not agree with the practices described in this Privacy Policy, please discontinue use of the Website and contact us if you have any concerns regarding your personal information.

Operated by Dhrubojyoti Jasu, Sole Proprietorship.